Agenda and minutes

Service Delivery Overview & Scrutiny Panel
Wednesday, 30th January, 2019 7.00 pm

Venue: Council Chamber - Moorlands House, Leek

Contact: Sally Hampton - Member & Community Support Officer  Tel: 01538 395429 Email:

No. Item


Notification of Substitute Members, if any.


There were no substitute members.


To approve the Minutes of the Previous Meeting. pdf icon PDF 77 KB


DECIDED – That the Minutes of the Meeting of the Panel held on 21 November 2018 be approved as a correct record and signed by the Chair.




Declaration of Interests:-

·         Disclosable Pecuniary Interests:

·         Other Interests


There were none.


Urgent Items of Business, if any. (24 hours notice to be provided to the Chairman).


No urgent items of business had been received.


Questions to Portfolio Holders, if any.

(At least two clear days notice required, in writing, to the Proper Officer in accordance with Procedure Rule 15).




There were none.


Parkwood Leisure - Glen Hall - Operations Director, Alex Godfrey - Regional Director and Elaine Harding -Staffordshire Moorlands General Manager. pdf icon PDF 1 MB


The Panel received a presentation which covered the following topics:-


·        State of the Nation Summary 2018

·        Contract Highlights

·        Key Usage Statistics

·        Activity Programming

·        Partnership Working

·        Walking for Health

·        Membership & Demographics

·        Leisure Centre App Launch

·        Customer Satisfaction

·        Site Upgrades and Investment

·        Continual Improvement – The Way Forward


Members raised queries around the possible closure of the pool at Brough Park Leisure Centre in May for repairs, the maintenance of the bowling green and communication with sports clubs. In response, the Officers advised that a timescale for capital works to Brough Park Leisure Centre had not been agreed and as part of the maintenance regime, the tiles and lockers would be looked at. Any sports clubs which use the facilities would be informed of any works scheduled to take place.


There was a limited water supply to the bowling green and feedback over the last 12 months had been more positive.  Discussions were currently taking place around the feasibility of the bowlers themselves providing assistance with the watering.  


A member of the Panel felt that some privately run gyms were more competitively priced and asked if it would be possible for flexible membership prices to be available to reflect the facilities which were actually used by customers. This type of membership was not part of the business plan as the leisure centres would need to be able to offer 150 station gyms which could accommodate around 4000-5000 customers. Due to the design of the leisure centres, it wasn’t possible to separate customers dependant on the type of membership they held.  Overall, Parkwood Leisure membership was broadly comparable with other mid range providers but it wasn’t possible to match the prices of budget gyms.


A Councillor commented how pleased he was with the gymnastic sessions offered at the leisure centres in the area. Discussion took place around working closely with schools, the possibility of jointly funded sports sessions and the level of sports activity being kept high during school holidays. 


It was felt that some issues at Brough Park Leisure Centre had persisted for a while such as, a lack of enforcement of overshoes being worn, the low temperature of the ladies changing room, untidiness of the café area, the poorly located showers, inconsistent water temperature and the general maintenance of the facilities. It was also suggested that the ways in which customers could give feedback be promoted and for staff to be more proactive.


The representatives took the comments made into account. In relation to the temperature of the water, it was explained that customers’ expectation of adequate water temperature had risen by 5% in the last 5 years. A temperature probe was regularly used which confirmed the water temperature met the industry guidance.


There were various options available to customers to give feedback which included comments cards, social media and the website. 


It was agreed that the following information would be provided by Parkwood Leisure after the meeting:-


·        A breakdown of customer satisfaction and complaints for each Leisure Centre in the  ...  view the full minutes text for item 43.


Housing Implementation Strategy. pdf icon PDF 777 KB

Additional documents:


Dai Larner – Executive Director (Place), introduced a report which informed Councillors of the draft Housing Implementation Strategy which had been prepared as part of the ongoing Local Plan examination.


A Housing Implementation Strategy had been prepared by the Council following feedback from the Local Plan Inspector. The strategy sets out the type and mix of housing required and timescales for delivery as envisaged by the Local Plan. Crucially, it specifies how the Council would seek to ensure that the housing was delivered on time to ensure that a five year supply of housing land was maintained upon adoption of the Local Plan. Identified measures reflect the Accelerated Housing Delivery Programme as agreed by the Cabinet in 2018.


The strategy would be subject to a short period of consultation (17th January to 8th February 2019) open to respondents to the Local Plan Submission Version. Feedback would inform the consideration of potential modifications to the Local Plan which would be subject to separate consultation later this year.  In the longer term, the strategy would provide an overarching framework for the Council’s housing delivery programme.


The Panel discussed the recent letter received from the Local Plan Inspector and when the Local Plan would be taken into consideration when planning applications were considered. Dai Larner confirmed that the timescales would be dependant on the Inspector’s response to the consultation responses.


DECIDED:    The Panel NOTED the proposals in the draft Housing Implementation Strategy and plans for it being taken forward.



Investment and Acquisition Strategy. pdf icon PDF 70 KB


The Panel considered a report which provided an update on progress on the preparation of an Investment and Acquisition Strategy.


CBRE had been commissioned to undertake a high-level Acquisition and Investment Strategy to assess the potential interventions that could be undertaken by the Council both to stimulate development and generate future revenue.


The Strategy would draw on SMDC’s experience in respect of acquisition and investment, such as the Ascent Housing Delivery Scheme, strategic site masterplanning and managing its commercial property portfolio. The strategy seeks to assess a range of strategic sites across the District to understand whether there was an economic case for intervention and investment as well as identifying a methodology for considering these for investment potential.


It was proposed to bring a further report to the Service Delivery Overview & Scrutiny Panel to present the findings of the study and consider endorsement of the strategy and recommended actions.


DECIDED: That the Panel NOTED the update report.


Work Programme. pdf icon PDF 50 KB

Any additional items to be added to the Work Programme:

·         Chair’s Items

·         Members’ Items


The Panel considered its Work Programme and agreed the items listed.


At this point in the meeting, members discussed the possibility of working groups being set up following the election in May. It was suggested that these groups looked at leisure centres (with the involvement of user groups) and working in partnership with the County Council. (E.g. grass verge cutting and other anomalies).


It was also mentioned that the Panel may find it useful to receive strategic presentations from the County Council.


DECIDED: That the Panel’s Work Programme for 2018/19 be agreed.



Exclusion of the Press and Public.

The Chair to move:-


 “That pursuant to Section 100A (2) and (4) of the Local Government Act, 1972, the public be excluded from the meeting in view of the nature of the business to be transacted or nature of the proceedings whereby it is likely that exempt information as defined in Section 100A (3) of the Act would be disclosed to the public in breach of the obligation of confidence or exempt information as defined in Section 100I (1) of Part 1 of Schedule 12A of the Act would be disclosed to the public by virtue of the paragraphs indicated.”




To approve as a correct record the Exempt Minutes of the last meeting. (8.40pm)


DECIDED: That the  Exempt Minutes of the meeting of the meeting held on the 21st November 2018 be APPROVED as a correct record and signed by the Chair.